oh god how did this get here I am not good with computers

Second time running this week muggins here botched a scheduled post and it didn’t go up on time. Checked my site this morning from work and swore; my new coworkers asked me what was up, and I demurred. Don’t want the folks at the new place to know what a nutbar I am yet.

(I did find out that the friend of mine I recommended to take my seat at the MSP got the job. Absolutely stoked about that, because the place we both were working at before I got the MSP job is turning into a kafkaesque nightmare, and I think he’ll do well there and I think they’ll do well to have him. I felt really bad about leaving them in the lurch by bailing, and this assuages my guilt somewhat.)

Taking an easy night. This counts as exposition, and I’m retooling my studies for the next month or so to prioritize a cloud cert that would suddenly be pretty valuable to me because literally everything at the new shop touches Azure in some way, shape or form. Actually getting the AZ-104 and immediately being able to use the damned thing would be nice.

It seems to me I could live my life a lot better than I think I am

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Putting the reality in reality TV.

So the reality in reality TV exists on a sliding scale. There are some shows, like the ones where you can subscribe to the cameras in the house like in the UK, where a lot of what you see is what you get. And there are some that are absolutely scripted nonsense. I did transcription work for the industry for a very long time, and I got to see a lot of it.

The best tool the directors have at their disposal is the “confessional,” that close-up, straight-to-camera exposition the stars give to provide context for the events that happen. If you don’t know any better, you’d think something happens in the house and then everyone runs off to the confessional couch to share their intimate thoughts and feelings about the events of the day.

Instead, what often happens is they film all the live events, and then they send everyone home for a couple of months while they comb through the footage and figure out what stories they want to tell out of it. And then they bring everyone back, and there’s food and drinks and wardrobe to match the footage they have. They walk the talent through a refresher of the events, and sometimes instruct them on the changes they’re making to said events for the show.

Now, I’m not saying they just make shit up. (Sometimes.) But they may want to bring a conflict between two cast members that was very minor into the forefront, because one or both are particularly telegenic assholes. Or, they might need to play down an event or reframe it if it turns out to be problematic in some way. Or they may just want to drop a particular storyline, but use some of the footage in a different context. So they’ll go over each episode of the show, remind the cast what happened in the house on that day, and provide guidance as to what exposition they need to spin it into the story they want.

If you watch carefully, you can see where the seams are. Much in the same way that a careful viewing of Madame Web shows a breathtaking amount of plot exposition being delivered through ADR where you can’t see the speakers’ lips moving—they tried very, very hard to make that movie watchable and utterly failed—you might find the meat and potatoes of a particularly significant reality TV storyline formed up primarily in the confessionals and just used to punctuate live events.

So, one show I worked on was a dating show from Fox called More to Love. The conceit was “The Bachelor but for heavyset folks.” It was so trash. I hated it, because the women were lovely and mostly sweet and nice, and then the fucking director would ask them shit in the confessionals like “since you’re so heavy, do you think this might be your last chance to find love,” trying to get them to cry on camera. I desperately wanted to hit that motherfucker with a chair. Or better yet, one of those old Ma Bell Bakelite rotary-dial phones, the ones that make an amazing musical clang when you clout someone with them.

(Don’t ask me how I know that sound.)

Anyway, the highlight for me was when I was working one of the date segments, and the big mook excused himself to go use the gents’. And as he got up from the table, the sound guy forgot to kill his fucking mic pack. And then I was left trying to figure out how to code “high-decibel urination” in the transcript.

I thank God he just needed a piss.

[22:04:54] [GRUNTING NOISES]

[22:05:17] [MORE GRUNTING]

[22:05:54] [JESUS CHRIST YOU EAT TOO MUCH CHEESE]

(The other highlight was when they discovered on a Thursday that they didn’t have a piece of confessional footage they needed for the show airing nationwide the following Monday. So they brought the girl in, shot it, I downloaded it Friday night, transcribed it and returned it overnight, and they got it cut into the episode in time to make air. It was the most I ever made per-minute as a transcriber, with all the rush fees.)

Another time, I did a reality show that was one of the VH1 specials starring D-list celebrities. And when I say D-listers, I mean D-listers for VH1. The subject of this particular tape was a fellow whose entire claim to fame was he’d nailed Snooki once upon a time.

That’s it.

That’s not a joke.

So anyway, this muppet showed up for his confessional shoot in high spirits, plunked himself down on the couch, and began delivering. And as the shoot went on, he got even more jolly. Then he started slurring his words. Then he got incomprehensible. Then he went non-verbal.

They called a halt to the tape and sent an intern out for help. She came back in from the open bar holding an empty bottle of Jack that had been full before the dude got there. He housed an entire bottle of whiskey in one go, and the resulting tape was a clinical example of alcohol poisoning. They cut the recording and called the medics.

Now, on the other end of the spectrum was a television network whose name implied truthfulness, and was anything but. This show was a pickers-swamp hunters hybrid show, where the protagonists would go out into the swamps of the southern US and find treasures. The pilot episode featured the team discovering a long-lost Civil War-era riverboat miles from anywhere in the Mississippi swamps. In reality, it was about fifty yards from an interstate, and they had to shoot around traffic noise.

At one point, the two leads were sitting at a table with the director going over the script. One of them paused, did a double-take, and looked up, confused. He pointed at his cohost and asked in utter disbelief, “We’re supposed to be brothers?”

People love it when you lose

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The new job.

First day at the new job.

It’s interesting. I just made the switch from a MSP to internal IT, and it is very different. At the MSP, you have to be a jack-of-all trades, and when calls come in you have to figure out the problem and a way to attack it, usually while you’re having the customer breathing down your neck. And even if your role in support isn’t directly involved in revenue, it’s still looming over everything you do—you have to minimize your time spent, and maximize the benefit you provide the customer to keep them happy. This can be an utter nightmare if you happen to work in a toxic hellhole, but even in a supportive environment like the job I just left, it can be stressful.

With my new internal role, I’m providing services to the company itself; instead of being a revenue-generating unit, we’re just solving the problems. So the pressure is lower, and there’s less of a demand to account for time spent working an issue. The workforce is much larger and it’s more segmented; when I heard that I was going to be on a team of just three people supporting approximately 2/3rds as many endpoints as we did at the MSP, I was kind of worried. But I’m back in a situation where my role is more tightly defined, and tickets that are outside of our bailiwick get handed off.

I spent most of the morning virtually shadowing the other tech; I’d click on his tickets as they came in and go, “Okay, so I know how I’d start, first I’d—oh, he sent that to the infrastructure team. Okay, for this one the first thing I’d do is—nope, that one went to services.” So my experience at the MSP and my skillset is a little overkill for the role, at least at this level.

The good news is, this company is in crazy expansion mode, and there’s tons of opportunities for internal growth. For instance, I’m with another contract tech who got hired a few weeks ago; the two techs who were previously in these seats are now on the networking and cybersec teams. The company’s really big on allowing you to find a problem and build a new role around fixing it. Most of the people I spent time talking to today basically wrote their own job descriptions, in a way. So that’s a very interesting possibility.

The company has a few nice perks, too. There’s a drinks fridge in the break room they keep stocked, and one of the things they put in it is the Spindrift sparkling water I’ve just gotten myself absolutely hooked on. And they’ve got a really good coffee machine that does a variety of programmed drinks, which I relied on heavily today since A) I got like zero sleep last night and B) I forgot my tea. (They keep Earl Grey for the Keurig machine, but I’ve never been able to drink Earl Grey since I figured out what the flavor is. It’s bergamot, which is the citrusy fruit they use for the primary flavoring agent in Fruity Pebbles.)

One thing I’m definitely going to miss is my toolsets. At the MSP, we had a RMM suite that would allow us to monitor the health of devices and connect to them anytime they were online; we could remote in with the user with the push of a button, and easily take control and solve problems for them. We could even connect in in the background, and do minor tasks without disturbing their workflow. Here, though, we’re stuck with on-demand remote tools where we have to get them to go to a website and let us into the machine. It works for the kind of stuff we do, as far as I can tell, but if I was doing the same MSP work with this toolset I’d be clawing my eyes out.

Which means I might have an avenue to explore, suggesting a better way to manage the multitudes of endpoints in the system. I’ve already got a couple of basic ideas how we could improve workflow and visibility without drastic changes. So there’s potential here.

So anyway, I’m going to crash out and get some sleep early, because tomorrow I might actually get to do one or two things instead of reading KB articles and watching videos. And maybe start setting the groundwork for building a new niche for myself.

Number one is a hard time in the making

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I live my life 3:05 at a time.

(Bonus points if you get both halves of that reference.)

I’m one of the maniacs who actually subscribes to YouTube Premium, and it’s primarily due to the fact that it comes bundled with their music service. I am an absolute music junkie; and I’m not just saying that. Without a huge library of music I just wouldn’t be functional at all. I still have a huge collection of mp3s from before streaming became so easy to subscribe to. Explaining why is going to take some doing.

So, when I was a kid, I was unrelentingly cheery. I always tried to be happy, even when life wasn’t cooperating. And when it really didn’t cooperate, I had a bad time of it. But then I met someone who kind of had a taste for the melancholy, and I began to get an appreciation for the lows as well as the highs. I grew to appreciate sadness as well as joy, and to this day feel that one gives context to the other.

So I live my life swinging between the ups and downs, and it’s a vital part of what keeps me moving. To be clear, I’m not suggesting anything to the degree of manic depression; at my best I’m still grounded, and at my worst it’s a wistful appreciation of what I’ve lost. But I’m sure a psychologist would assign it a really dreary term like “emotional dysregulation” or something along those lines. The upshot of it is, if I don’t have a reason to both get choked up and laugh hysterically at some point in a 24-hour period, I consider it a bad day.

And the primary way I get that is through media. I watch sad movies and shows, and I watch stand-up comedy and thrilling adventures. I love sad songs that remind me of absent friends and lost loves, and I love kickass anthems that get my blood pumping. I read wistful stories of love and loss, and I read epic tales of heroism.

But the music is probably the biggest one. I build borderline-schizophrenic playlists full of upper and downer music, and I let the algorithm decide which way things go. And weirdly, I usually get what I want. I can’t count how many times the playlist delivers with what seems to be intent.

I’m sure part of it is selective perception—I’m not going to notice overmuch when meaningless songs roll through my head—but there are hundreds of songs on my playlists, and I tend to get the songs that remind me of the people I love or that I have strong emotional connections with on a semi-regular basis. (It’s almost like I’ve got a spiritual DJ somewhere invested in my emotional well-being.)

The other aspect of this is that I find joy in very simple things. A random encounter with wildlife, a beautiful sunset, or watching thunderclouds build towards an afternoon squall all fill me with a enormous sense of well-being. So when I say “downs” I don’t mean a bleak depression. I just find beauty in sadness and loss and wouldn’t want to go without that.

I figure if they ever put me on antidepressants, I wouldn’t last a month. I got kind of a sample of it not too long ago; I take ashwagandha to sleep and relax. During my freelancing years, I found out the hard way that absent social and diurnal cues I gravitate to a 34-hour day, and getting back to a normal-human schedule took some work. Ashwagandha is great for relaxation, but it has a downside. In large doses, it can cause anhedonia in some folks. It cuts off the highs and lows, like you’re recording an orchestra and compressing it down to a 128-bit .mp3 file.

A while ago, I was reminiscing with my friends about the past and feeling pretty melancholy about things, and I went to take my usual nightly dose without noticing that I’d inadvertently bought a much more potent variety of the stuff. I ended up being awake, groggy, and just fried all weekend, and absolutely suffering from the worst anhedonia. It was kind of terrifying, but I eventually got it all out of my system and buried myself in sad songs and hilarious media until I could focus again.

So—that’s me. I love sadness, and I love happiness. I have to have both in order to function, and it’s the swings that make life worth living for me. So, when I wax in a melancholy direction on this site, don’t worry. It’s just me working at keeping the lights on in my soul.

She is all that I have left, and music is her name

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196.

Back in the day, ordering comics was an extremely analog and inefficient process. Every month we’d get a catalogue of everything that was coming out about two months’ hence. We’d have to go through and place our orders and lock them in, and those books would be delivered when the time came. There were occasional reprints and reissues or the ability to adjust amounts after the fact, but generally what you put down in the book is what you got, and that was it. So betting just how many books we could sell was an important part of the process.

Sometimes we’d have a good idea of what to order—for, say, the latest Batman or Spider-Man books, we’d know how many people subscribed to them on the pull list, plus we’d know how many we sold of the previous issue, so we could estimate with reasonable accuracy how many we should order. If a title wasn’t part of an ongoing series, however, we’d have to do some guesswork. The order sheets and solicitations were available to customers as well, so some would express interest in upcoming titles and we’d get a read on how popular a new book might be.

But in the 1990s, speculators had jumped from sports cards to comic books, and the industry was trying its best to profiteer off them. #1 titles of new series were a big business, because people would look at the first appearances of decades-old heroes and see those books going for big bucks. But of course, the reason those titles are valuable is rarity; kids read those comics to pieces and there just aren’t that many left in the world.

I remember my first day in the shop; I was taken on as an extra hand during the Death of Superman event, the comic storyline where Doomsday “killed” Superman. DC was pretending like Superman was dead-dead and wouldn’t come back, but of course nobody actually believed that. But everybody thought such a big event title would be worth a fortune one day, and DC published a special black-bag edition with a black armband and a bunch of other nonsense. I remember explaining to hundreds of people that day that no, this comic was never going to put their kids through college, pointing at all the other mooks in the line sealing it carefully into their acetate-free bags and boards for eternal protection.

Special editions were huge, and special edition #1s even more so. Every month there would be dozens of brand-spanking-new titles, some from established companies like Marvel or DC, and some from fledgling upstarts trying to carve out a piece of the market. As the number of special editions grew, they had to get more and more creative to try to stand out among the wave of noise.

The most lunatic example I can think of was a series of 18+ “biographical” comics about adult film stars. Without going into detail, I can just say that the ink the books were printed with contained a sample of the actress’s DNA. I’ll leave it to the imagination of the reader exactly how that was accomplished. Yes, it’s as fucked up as you think it is.

Most comics, fortunately, just went with gimmick covers. They’d be chromed, or prismatic, or clear plastic. Some would have two or three different cover images, sometimes with varying rarity. But the comics at the heart of this story were actually kind of unique. Jim Shooter developed his own line of comics, starting a company called Continuity. And his thought was, the reason comics lose value is they become damaged, so why not make them indestructible? So the first editions of Continuity Comics would have covers printed on Tyvek, the damage-resistant plastic wrap they use to protect buildings under construction.

I was immediately leery. The covers didn’t look that great, and we’d already had more than a few upstart #1s fizzle out. We’d only had three people put the three inaugural titles on their pull lists, so I upped the order to six copies total, and even then felt like I was betting on a loser. I finished up my order sheet and sent it in.

But at the time, Lion and Unicorn was a chain of stores, not just my single location. So my order went to the main branch, where it was combined with the rest of the franchise’s totals. The process was overseen by the owner, a man named Hunter. Hunter was an interesting guy; I was friends with him and got his particular sense of humor. But he was impulsive, and he had one hell of a temper. During a tabletop RPG he was hosting in the store, one of our more artsy players booped him on the nose in the middle of a scene, and we all thought we were about to witness a murder. He’d also threatened to shoot a company rep from Games Workshop once and I don’t think he was kidding.

Hunter had a tendency to adjust our order numbers if he thought something was going to be the New Hotness. And he thought these Continuity books would be more popular than I did, so he bumped my numbers up a little bit. (And there may have been some alcohol involved.) So two months later when the shipment came in, I opened a box and instead of seeing six copies of each #1… I saw two hundred fucking comics.

I immediately reached for the phone to call the distributor and tell them they fucked up, but one of the other guys showed me the invoice. 200 of each book was ordered, and 200 is what we got. Realizing what had happened, I groaned and hung up. We put the three copies of each issue in our subscribers’ boxes, and then I put an enormous stack of each book up on the wall. With a sinking feeling, I grabbed one of each to check them out, and they were god-awful. Muddy, dull art, terrible writing. The Tyvek cover didn’t take ink well, so it almost looked black-and-white. I knew these were going to be a flop, and I was right.

Typically, we kept each issue of a comic on the wall for a month, and it would cycle off when the next one came in. The first week, I saw a few people pick up the books out of curiosity, open them, and then put them back quickly. The books moved down the wall until the four weeks were up, and then I left them in place for an extra month, just trying to sell any that I could. Eventually, we took them off the wall, piled them into a long box, and buried them underneath the back issues table.

A year or two later, Hunter was in the store for an inventory. He was sitting behind the counter eating Chinese food while my assistant and I went through the books in storage, tabulating what we had. Mike pulled out a long box, pulled up the lid, and then went absolutely green and tried to stuff it back under the table. Unfortunately, Hunter saw him. “What is it?” he asked.

Cringing, Mike pulled out the long box and opened it, showing off a horde of unsold Continuity #1s. Hunter’s face darkened. “Count them,” he said.

We did. We pulled out all the books, counted them, then re-counted them to be safe. Hunter loomed over us. “Well?”

“197 of each,” I said. Of the 200 of each book we’d gotten in, the only ones we’d sold were to the three people who’d preordered it. Not a single person had picked one up off the shelf and bought it.

Wordlessly, he picked up one of the issues and opened the protective plastic bag, sliding it out carefully. He walked back to the counter, set it down next to his lunch, and opened the comic. He began to silently read the story, going over each page intently. We could only watch, seeing his face turning increasingly red as he went. He finally got to the end of the book, closed it, and then stared at the back cover of the comic for a full thirty seconds.

And then he grabbed it with a roar and attempted to tear it in half.

But… Tyvek.

The one thing Jim Shooter had gotten right was the Tyvek covering was very damage-resistant. Hunter crumpled the book and wrenched at it, turning purple, uttering a litany of swear words under his breath. He strained and he struggled, but the goddamn cover held. After what seemed like minutes of strenuous physical activity, he finally dropped it on the counter, whipped out one of those folding eagle-claw knives, and shredded the book into confetti. Piling it together, he took out a jet lighter and set the goddamn thing on fire.

As it burned, he sat back down and returned to his meal. “196,” he said.

It’s just one of those days

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Fub Fact Friday: DBF.

There are an astonishing number of movies and books that depict submarine warfare involving two submerged hunter-killers in a deadly game of cat and mouse that ends with one taking a torpedo amidships, sending the crew to Davy Jones’ locker. In reality, though, actual sub versus sub combat is extremely rare. Attack subs generally plied their trade against surface vessels, striking merchant shipping or taking out valuable flagships while trying to avoid destroyer escorts.

In the history of submarine warfare, there’s only been one known instance of a submarine taking out another submarine with a torpedo while both were submerged. In 1945, the HMS Venturer sunk the U-864 with a spread of torpedoes targeted like a shotgun blast in the hopes that one might strike their quarry, and they got lucky. The U-boat sank with all hands on board.

Now, a corollary to this is the fact that at the beginning of the Second World War, American torpedoes were utterly dogshit. So many of the early naval battles against Japan saw torpedo after torpedo failing to destroy or sometimes even hit their targets. The main issue was the steering mechanisms on the fish—they’d often come out of the torpedo tubes or launchers with their control vanes jammed, causing the torpedo to dive for the sea floor, or bob to the surface and lose speed, or sometimes even make a wide circle in the water and return to the vessel that fired it.

Which means that in the history of the silent service, more submarines have sunk themselves with torpedoes than have sunk enemy subs.

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Fub facts.

I’ve always had a mind like Velcro for information. I used to go down rabbit holes before smartphones made it so easy to facilitate that practice; as a kid, even, I’d spend afternoons in the library reading up on any given topic that tickled my fancy. (The explosion of the Web and universal access actually made me excited at the idea of everyone having the world’s collective knowledge at their fingertips. Holy shit was I wrong about how that was gonna play out.)

The result was an astonishing amount of useless data crammed into my gray. I love Jeopardy and I’m absolutely lethal at Trivial Pursuit, to the point where my second wife stopped playing her favorite board game with me. (She had gotten kind of used to being the smartest person in the room by a country mile, and she got this idea in her head that our marriage was going to be the typical sitcom clever wife-dumb husband trope. When I could hold my own, it kind of put her on tilt. It culminated in a game one night where I jumped out to a huge lead and then tried desperately to throw it without looking like I was throwing it, as she didn’t handle losing well. Eventually it became a bit too obvious what I was doing, so the weekly tradition was unceremoniously and without comment retired.)

Her siblings, though, enjoyed challenging me. One of the regular routines was for someone to just casually drop a topic into conversation to see if I had some random knowledge about it. Without thinking, I’d take a comment about the space program and wax verbose about Apollo-era cancelled projects, or turn a mention of cowboy movies into a biography of an obscure gunman who was the Kevin Bacon of the Old West, or even branch off from a discussion about interior décor to talk about how cultures tend to discover and name colors in the exact same order.

When I picked up my first official IT job, the first week I was there, I was introduced to the pastime of sharing useless tidbits under the banner “Fub Fact Friday.” It was so named because the initiator of the practice was a) a font of random knowledge and b) a bit of a klutz typist. So that Friday, he threw a few into the group chat, and I took it as a bit of a challenge and I soon got a rep as something of a storyteller.

So I think I’ll continue the practice here. Jayson, this one’s for you.

But if you’re bored then you’re boring

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Might need a pass.

Feeling a bit bummed out this evening. Excited, but also bummed; you can’t embark on a new opportunity without leaving behind an old one. So I’m not sure I’ll be in the proper mindset to do much writing this evening, so I wanted to at least get this out there.

I’m moving on to a new company that’s offering me the chance to do more with my degree, which is awesome, but I’m going to be leaving behind a lot of awesome folks to do that. And I know it’s not like I’m setting out on a journey to Timbuktu or something here; I could literally walk to the old office from my new one on my lunch break any time I want. But it’s still a change, and for a guy who gets misty-eyed at the drop of a hat, I might need a moment.

Chances are I rally and post something in an hour or two, but just in case, this counts. Worst case, I’ll see you tomorrow.

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I’m not even mad, that’s amazing.

Around the turn of the century, I got a job in accounts payable for a major regional bank. It was delightfully low-tech; we’d process paper invoices (for the most part) and our batches would issue payments via printed checks that would be mailed out the following morning. It was kind of stiff and stuffy, and once or twice I drew unwelcome attention by not knowing that a $800 liquor bill for a particular cost center was just business as usual and I shouldn’t question it.

We had a pretty simple procedure to make sure we didn’t fuck anything up. We’d grab a stack of invoices out of the folders sorted by date received, and we’d take them to our desk. There was a single incrementing stamp that we’d then use to stamp each invoice or bill with a seven-digit document number. Then we’d run an adding machine tape total for the batch, getting a count of exactly how much money the bills totaled up to. Only then would we enter the invoices into the computer for processing and payment. Once we entered each invoice into the system, it would provide us with a batch total, and we’d compare that to the adding machine tape to verify that the totals matched, and we hadn’t underpaid or overpaid anything.

Sounds simple, right? It was child’s play and I never had any issues with it. However, I had a coworker or two who weren’t that adept with numbers. And one afternoon, well, one of them fucked up in a truly astonishing way.

So, when she entered the batch into the system, there was one bill buried about halfway down, a hotel bill for about $700. A pretty regular thing we’d run into, executives were always traveling and schmoozing. Well, somehow, instead of paying the amount on the bill…

She paid the seven-digit document number.

So instead of telling the computer to pay this hotel $700-ish, she told the computer to pay the hotel six and a half million dollars.

Now, if she’d done the adding machine tape beforehand, it should have been easy to catch this. “Huh, my total should be $4,700, and it’s more than six million dollars, I’m a bit off.” Or even if she didn’t do the comparison, the mere fact that the batch total in the computer was $6.5 million should’ve been a dead fucking giveaway that something was wrong. It was astonishingly rare we got any individual bill that was over a grand or two, so seeing $6.5 million on the screen should’ve raised some alarm bells.

But she sent the batch through and went on to the next stack.

First and foremost, let me say the check never left the building. We had a team of women who handled the printing and the mailing of the payments, and they knew how to do their jobs. One of them saw this bonkers-ass check and the balloon went up.

But the accounts payable system was partly automated. The bank kept a comfortable amount in the AP account to handle the expected outlay each month, but all of a sudden the computer realized it was about to come up short. Way short. So, it did what it was programmed to do, and started transferring funds to cover the balance. When it couldn’t manage to cover the full amount, it started selling off assets until it had enough in the account to pay the check.

I came in the next morning to see my department full of suits and my boss in a very heated discussion.

The truly insane thing? The girl kept her job. She was still there when I moved on months later.

This bank was also where I saw one of my favorite examples of the English language. One day we went into a conference room for a meeting, and an overhead projector was sitting on the conference table. It was out of order, with a paper taped across the illuminating surface. On the paper, in a very loosey-goosey hand and in block capitals, was written the following:

“BURNT SLAP UP. DON’T BELIEVE ME, MASH THE BUTTON AND SEE.”

You and Oscar Wilde, my anonymous friend. You and Oscar Wilde.

I’ve got the brains, you’ve got the looks

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On employment.

In 48 hours, I will be unemployed.

I wanted to be all cool and say “two days and a wake-up” but that’s not really the case. My tenure ends at 5:00PM Thursday, not the next morning. I won’t have to maintain my on-call duties Thursday night. So In just about two days, I’m out of a job.

(It’s just for a day. Well, three if you count the weekend. I start my new position on Monday, so it’s not as dramatic as all that.)

For the past 14.5 months or so I’ve been working for a MSP doing tier 2 support. It’s had its moments, and I really like the people I work with, and I’ve learned a lot—but man, MSP work is not the most fun thing in the world. Fielding issues for customers in widely divergent environments, working with third-party software you didn’t install or configure, having five people at once trying to insist their problem is the one that deserves your attention the most and having no real metric to make the call… it wears on you. (That, and on-site visits requiring hours of driving are nicely meditative but really ruin your productivity.)

So when a headhunter hit me with an opportunity that’s much more in my wheelhouse and would allow me to actually use the shiny new cloud and networking degree I’m working towards, I couldn’t really say no. My MSP doesn’t really do a lot with cloud, and our networking guy’s a literal wizard so I’m never getting his chair. So I’ve got to bid everyone adieu and move literally across the street to my new position. It’s an energy company, so I guess my karma will take something of a hit, but I’ll get to do new things.

I do feel bad leaving my team in something of a lurch. They just lost another member of the tier 2 squad a few weeks ago and were working towards replacing them when my opportunity landed in my lap, so my departure is leaving the team even more short-handed than it is now. And boy, we’re feeling it. The last several days have been an absolute firehose of problems, with all hands on deck scrambling to try to put out fires. I did my best to find a replacement, though, and they should be making a decision about who gets my seat shortly.

Before the MSP, I did MSP-lite work for a fiber provider, and it was kind of miserable. The company really didn’t value our team and never made a secret of that fact, keeping us as lowly contract employees while everyone else got hired on and supplied with benefits and work-from-home privileges. There were days when my squad would literally be the only humans in the building, outside of the security guards. Driving into a facility and fighting traffic just to do an entirely remote job where your boss and most of your coworkers are only connected to you via Teams tends to make you question the decision-making process of some of the folks somewhere along the line.

Before that, I spent the lion’s share of my career as a transcriptionist, which was fun but a whole other hassle. It was great working from home on my own schedule and getting to see the inner workings of Hollywood, albeit from a remote perspective. What wasn’t great was constantly having to dance my ass off to maintain enough work to keep the lights on, especially with the downward pressure on pay from outsourcing and the rise of AI. Eventually, I saw the writing on the wall and made my shift to touching computers for a living.

Before that, I had a few office jobs, and pulled a stint in the Postal Service—and let me say I understand how “going postal” happens. Every day you walk in with hundreds of thousands of microtasks sitting in front of you, and when you leave, there’s hundreds of thousands of microtasks waiting for your return. Absolutely no sense of accomplishment whatsoever. That place wore me down something fierce, and I eventually borderline had a breakdown as it coincided with the collapse of my first marriage.

My first job, though, was a blast, and it’s still the one I think I enjoyed the most. Selling comic books for a living. I managed a comics and games shop for several years, and my days consisted of talking to people and selling them things, shooting the shit on various topics, and recommending new genres and properties and fandoms for them to check out. If it had paid worth a damn, I definitely would’ve stuck with it longer, and I’ve got some very fond memories of that time. That is, after all, where I met Sid.

What do I want to do most, though? This. This right here. Stacking words on top of each other, telling you a story—a real one or not—and being your word-style hero. Who knows, I might actually get there one day.

I mean, whether or not I ever get paid properly for it, I’m going to keep writing, because this is what I do.

The hero would be me, but heroes often fail

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